Question 1

How much does custom CRM development cost in Australia?

Accepted Answer

A focused custom CRM — one team, one pipeline, a clean data model — usually starts around AUD $8,000. A multi-team system with integrations, reporting and a migration off an existing platform typically lands between $20,000 and $45,000. You get a fixed price in writing before anything starts, so the number does not move once we begin.

Question 2

What does an AI integration actually involve?

Accepted Answer

It means wiring a language model into a job your business already does by hand — reading inbound emails and quotes, extracting data from documents, answering questions over your own files, or drafting replies. The work is the plumbing around the model: retrieval over your data, guardrails, evaluations, and cost controls. If a use case will not pay for itself, I will tell you before you spend anything.

Question 3

Do you work with businesses outside Melbourne?

Accepted Answer

Yes. I am based in Melbourne and work with businesses across Australia and New Zealand — Sydney, Brisbane, Perth, Adelaide and regional Victoria. Everything runs remotely by default with weekly calls and a shared Slack channel; in-person when it genuinely matters.

Question 4

Is it really just one person?

Accepted Answer

Yes. You work directly with the developer who writes the code — no account managers, no hand-offs. For larger builds I bring in trusted specialists, but you always have one accountable point of contact.

Question 5

What happens after launch?

Accepted Answer

I stay on — patching, upgrading, monitoring and shipping the next round of features. Most clients move onto a small monthly retainer so the thing they paid for keeps working and improving.

Question 6

Do I own the code?

Accepted Answer

Completely. Everything lives in your repositories, your hosting accounts and your domains, documented so another developer could pick it up tomorrow. No lock-in.

Question 7

How is work priced?

Accepted Answer

Fixed price for defined projects, a monthly retainer for ongoing work, or a short engagement for audits and sprints. You always have the number in writing before anything starts.

Question 8

What technology do you use?

Accepted Answer

Whatever fits the job and your team — typically Next.js, React, Node and Postgres for products; the OpenAI and Anthropic Claude APIs for AI work; WordPress where it earns its place; and the right cloud underneath. Boring, maintainable and fast wins.

CRM, software and AI development, built to fit.